Please review the addresses and working hours of our ticket offices at: TICKET OFFICE
You can order tickets and make reservation on our website or by telephone at: 093-0000-754, 066-0000-754, 097-0000-754
You have an option to reserve your tickets. . The payment has to be completed within three days after the reservation. If the payment is not completed in time, your reservation will be cancelled and your tickets will be available for purchase again.
If you choose “Pick up at the ticket office” as shipment method, you can approach any kasa.in.ua ticket office instantly or within three days’ time and receive your tickets upon giving your reservation number. All reservations are cancelled 48 hours before the event start time!
If you choose “Delivery by courier” method, our operator will contact you (within 1-2 days from the moment of placing the order) to confirm the Shipment. Following this, the tickets will be passed to the courier service and delivered to the address you indicated.
Important! After the arrival of the tickets to your local shipment service outlet, they must be collected within 5 days. Failing this, the tickets will be returned to the sender and the order cancelled.
Cost of shipment to a Nova Poshta outlet in Ukraine - from UAH 25 + 2% of the order value.
Cost of delivery by courier to the indicated address in Ukraine - from UAH 40 + 2 % of the order value.
Cost of delivery by courier within Kyiv - UAH 25
You can pay for your tickets by cash or online on our website through Platon payment system.
Please note that in case of online payment, a processing fee is charged according to the payment system tariffs.
In this case, shipment cost is not included into the order price and will be charged additionally when receiving the tickets (for “Courier delivery” or “Shipment to a Nova Poshta outlet” shipment methods).
If tickets are purchased by a legal entity, payment shall be made against an invoice, to the bank account indicated in the invoice.
In order to receive the prepaid tickets, the Customer should present a passport of a citizen of Ukraine or any other document confirming the ticket owner’s identity to the ticket office clerk.
Please note that by purchasing tickets at kasa.in.ua you are entering into a standard form contract. The terms and conditions of this contract are published on our website under the “Standard form contract” section.
All purchased tickets are final sale. Kasa.in.ua is not an organizer of events and we do not refund the cost of tickets in case of event cancellation or change of time/venue. We will provide our customers with full information regarding the organizer and refund collection points.