The event organizer shall exchange or refund tickets only in case of event cancellation/change of time. 

We promptly publish relevant information about this on our website (event page) and on our pages in social media. is not an event organizer, but we are always happy to help our customers get a ticket refund in case of event cancellation/change of time or assist in possible ticket refund in other cases. 


If you wish to return or exchange the ticket, please fill in the following form

We will promptly contact you and work it out together! 

You can check the detailed rules of ticket operator in the corresponding section.